Curriculum Vitae | Jean-Claude Bisenius

by | Mar 4, 2025

Born: 27th August 1979, in Luxembourg.

📍 Luxembourg | 🚗 Driver’s License B | 🌐 [LinkedIn]

Professional Experience

Ministère pour l’Égalité des genres et de la Diversité

Attaché “Égalité dans l’éducation” | 04/2019 – Present

  • Develops and implements educational programs and digital tools promoting gender equality among children and youth.
  • Designs workshops and content for both online and offline platforms, ensuring engagement and impact.
  • Leads project evaluation and improvement initiatives for maximum outreach and effectiveness.

Conférence générale de la jeunesse du Luxembourg (CGJL)

Chargé de mission CNEL | 09/2018 – 03/2019

  • Coordinated youth representation initiatives and policy discussions.
  • Strengthened relationships between stakeholders to enhance youth participation in decision-making.

Centre Information Jeunes (CIJ) Asbl

Deputy Director – Public Relations & Communications | 09/2009 – 09/2018

  • Led PR and communications, increasing public outreach through redesigned digital strategies.
  • Managed external partnerships and sponsorship agreements, optimizing funding for youth programs.
  • Successfully streamlined print and online publications, reducing costs while increasing engagement.
  • Spearheaded website redesign and digital transformation efforts, resulting in improved accessibility for young people.

EF Education First Sàrl

Country Product Manager | 05/2008 – 09/2009

  • Developed customer service and marketing strategies, enhancing sales efficiency.
  • Established and optimized the Luxembourg sales office, implementing best practices from global branches.

Other Experience (1998–2008)

  • January 2006 – April 2006: Service800 – Service Agent
  • December 2002, 2004, 2005: Librairie Clees-Meunier – Sales Assistant
  • October 2002 – December 2002 Utopia SA – Assistant Cinema Manager
  • 2002 Ministry of Education of Luxembourg – Freelance web developer
  • 2001 – 2002 Lycée de Garçons Luxembourg – Web Design Tutor
  • 1999 to 2000 XS-Club SARL – Events Promoter
  • 1998 – 2001 LBM – Culture and Sports coordinator

Pro Bono & Community Engagement

  • 2014 – 2015: Cartes Blanches on RTL Luxembourg
  • 2014 – 2017: Parent association Boevange/Attert
  • 2016 – 2017: Parent representative at the School Commission Boevange
  • 2016 – 2024: Different consulting commissions in the Helperknapp municipality
  • 2014 – 2019: Comité Alstad
  • 2013 – 2014: Young Drivers asbl
  • 2014 – 2020: Production of agendas on behalf of teaching bodies from several communes

Education

Kingston University, UK | 2006 – 2008

Postgraduate Diploma in Marketing (PGD)

  • Focus: Marketing Research, Strategy, and Communications
  • Thesis: Creating Competitive Advantage through Delivering an Un-Optimal Level of Customer Service

London Metropolitan University, UK | 2004 – 2006

Bachelor of Arts in Marketing (BA)

Thesis: Typology of Customer Service Strategies

2002 – 2004, Open University, Professional Diploma in Management (Prof. Dip.)
1998 – 2001, Lycée de Garçons Luxembourg, Baccalaureate, Section (D)

Skills

Languages: Fluent in French, English, German, and Luxembourgish | Basic Portugues, Italian & Spanish
Technical Skills: HTML, CSS, JavaScript, WordPress, SEO, Inkscape & GIMP
Marketing & Communications: PR, Digital Strategy, Youth Engagement, Content Development


Interests

Cinema & Film Industry | Culinary Exploration | Sports: Sailing, Tennis, Snowboarding

Rock de Rack

Rock de Rack

The "Rock de Rack" is an annual youth festival in Luxembourg dedicated to promoting gender equality. Organized by the Ministry of Gender Equality and Diversity (MEGA), the event engages young people through workshops, discussions, and cultural activities centered on...

read more
Foire de l’Etudiant 2017

Foire de l’Etudiant 2017

Although Luxembourg has long had a university center, a full-fledged university where one can obtain complete degrees has only existed since 2003. No wonder then that for many people, it has always been understood that one must go abroad to pursue higher education! Of...

read more
Beachdref 2017

Beachdref 2017

The Beachdrëf was an incredible success for me personally! Although it wasn't easy to get everyone on board at first, I gradually gained more and more support. The most rewarding part was receiving such positive feedback from young people – it truly made all the...

read more
KNOWING AND BELIEVING ARE TWO DIFFERENT THINGS

KNOWING AND BELIEVING ARE TWO DIFFERENT THINGS

At the risk of repeating myself once again: Information is power! And this should have become even clearer to everyone over the past weeks and months, given everything humanity has had to witness and endure. Through my work, I have the opportunity to participate in...

read more
THIS CARTE BLANCHE HAS NOTHING TO DO WITH THE REFERENDUM!

THIS CARTE BLANCHE HAS NOTHING TO DO WITH THE REFERENDUM!

As always, this is about young people, about information, and in general, about manipulation. A bit like with a referendum. Oops… and now, we’re back to that referendum again. But how is it that, no matter where the discussion takes place, sooner or later, it almost...

read more
THE INTERNET AND FEAR

THE INTERNET AND FEAR

It feels like, as a child, I often heard scary campfire stories late at night—tales from times when 97% of the country didn’t have internet, when not every room had its own television, and when instead of an intelligent phone in every pocket, each household had just...

read more
BACK IN THE DAY, EVERYTHING WAS BETTER

BACK IN THE DAY, EVERYTHING WAS BETTER

And today’s youth?! – How it used to annoy me in high school when someone said that to me! But how is it possible that today, so many older people have the exact same phrases on the tip of their tongues? As a young person, you build references and a framework in which...

read more
Loss

Loss

Recently ago, I started listing to the the 7 Habits of Highly Effective People. And when I say "started", I mean listened to the foreword by the author some 15 years down the road from the book's first publishing date. And besides an awefully rubbish point he...

read more